Loading...
Renewal Price Promise Guarantee2019-05-05T18:19:41+00:00

* Our Price Promise Guarantee Terms & Conditions

Exclusions2019-05-06T11:37:07+00:00
  • Exclusions to our price promise guarantee include

any other promotion and offers such as cashback etc from a competing suppliers or through third-party intermediaries are not eligible.

  • Credit Check & Contract Status

Any offer of a contract is subject to a credit check and will only be available where a contract through us is deemed ‘live’ with the supplier.

Eligibility2019-05-06T11:41:53+00:00
  • New & Existing Customers;

Our price promise guarantee is available to new and existing business customers;

  • Business Types;

Our price promise guarantee is available to small or medium business including; Sole Traders, Partnerships, Charities and Limited Companies.

  • Original Renewal Letter

To be eligible for our price promise guarantee, your energy tariff or fixed price contract must be within the renewal period and you must have available your renewal letter from your existing supplier.

You must provide us your initial renewal offer issued by your existing supplier with a contract start date within 120 days of the date on initial renewal offer by email.

  • Meter & Supply Type

There should be less than 10 non-half hourly electricity or non-daily metered gas sites with an annual consumption of less than 1,000,000 kWh of electricity or 1,500,000 kWh of gas.

  • Contract Duration

If your renewal offer is for a duration of more than 1 year, we’ll use the same annual consumption for each year.

  • Price Promise Guarantee

We’ll review our offer and the competing offer from your existing supplier using information you provide to us such as your annual consumption as well as any additional costs or charges you’ll pay in the competing offer over the contract period, e.g. distribution/transportation, VAT, Climate Change Levy (CCL) or CCL equivalent charge and government environmental charges or costs.

All details of the supply site and decision maker must be like for like on the quotes gained with Utilities Online.
If you are unable to take the cheapest rate offered by us the “Renewal Savings Guarantee” offer will not apply.

Utilities Online has the right to withdraw or amend the “Renewal Savings Guarantee” offer at any time.

Payment2019-05-06T11:41:26+00:00
  • Payment Terms

Where payment is due, we’ll send your business a £500.00 via BACs within 28 days of your new supply being confirmed by your supplier as ‘live’.

Contract Durations2019-05-06T11:41:03+00:00
  • New & Renewal Contract Duration

Our Price Promise Guarantee is available on 12, 24, 36 and 48 month durations.
Our price promise aims to beat your 1, 2, 3 or 4 year electricity or gas renewal offer, based on your actual annual consumption  provided to us within your renewal letter.

All contractual agreements offered are subject to a credit check.

T&C’s2019-05-05T18:30:01+00:00

Should your renewal quote be cheaper than the renewal prices secured through Utilities Online, we will pay you £500*

Where we decide not to offer a lower priced plan, we’ll pay you £500 where you sign with us.

The promotion is available to new small or medium business customers and excludes any other promotion offered by a competing supplier, e.g. cashback.
Your energy tariff or fixed price contract must be in the renewal window.

If we can’t beat your renewal price, you must provide us your initial renewal offer either in writing or by email issued by your existing supplier with a contract start date within 120 days of the date on initial renewal offer.

We’ll review our offer and the competing offer from your existing supplier using information you provide to us such as your annual consumption as well as any additional costs or charges you’ll pay in the competing offer over the contract period, e.g. distribution/transportation, VAT, Climate Change Levy (CCL) or CCL equivalent charge and government environmental charges or costs.

If the competing offer is for a 2 or 3-year term, we’ll use the same annual consumption for each year.

All details of the supply site and decision maker must be like for like on the quotes gained with Utilities Online. If you are unable to take the cheapest rate offered by our consultants the “Renewal Savings Guarantee” offer will not apply.

Our guarantee is available to small and medium enterprises with less than 10 non-half hourly electricity or non-daily metered gas sites who use less than 1,000,000 kWh of electricity or 1,500,000 kWh of gas per year.

Alternative offers through third-party intermediaries are not eligible for this promotion.

Any offer of a contract is subject to a credit check.

If we can’t beat your initial renewal offer, we’ll send your business a £500 within 28 days of your new contract signed date.

Utilities Online has the right to withdraw or amend the “Renewal Savings Guarantee” offer at any time.

All contractual agreements offered are subject to a credit check.